GearBest Reviews 2020
Independently owned. Opinions are ours. Reviews are from legit customers. We may earn money from affiliate links to support and feed our families.
Pros: GearBest Review
With a focus on lovers of gadgets, GearBest provides great technology deals with discounts and sales site wide, along with free shipping on some items and a free one-year repair warranty and lifetime technical support.
Combined with a 45-day money back guarantee, gadget lovers are well treated here.
In recent years, they have started to grow into other areas, increasing the scope of their business.
- 45 Day Money-Back Guarantee
- One Year Free Repair Warranty
- Track All Orders
Cons: GearBest Review
For the shipping you will be waiting anywhere between 25 to 50 business days for it to arrive—this is not a site for urgent deliveries.
This is largely due to the fact that they are based in China.
Note that these times would also affect returns for repair.
Payment options are limited to PayPal, so you may need to sign up for the service in order to use GearBest.com – and you are limited to one vendor, one payment.
- Shipping Time
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Please leave your GearBest review below and let us know:
- How’s GearBest selection, prices, shipping, support, etc.?
- Is GearBest legit and good website?
- Can GearBest be trusted with genuine products?
- Is GearBest a safe and reliable to buy from?
as of today 21/09/02 gearbest website is gone any one have any info?
Gearbest would undoubtedly be the worst online shopping experience I have endured in over 20 years of internet transactions.
To be clear about one thing… Gearbest are not an online shop with products to sell, but a virtual shopping mall, incorporating hundreds of little Chinese retailers. Not that this is bad, but unlike other reputable shopping malls who honour their customers purchases and transactions conducted through their interface, Gearbest provide no such guarantee or support. It has been my experience over 5 years of dealing with Gearbest that their service and reliability has declined considerably. That’s right. All the more fool me to keep giving them another chance you may say.
I just buy junk for my grandkids, like tv boxes, headphones, flashlites, watches, etc, so the cost has never been the issue. It’s like playing the lotteries when you order from Gearbest. You take your chances as whether it arrives or not.
If you ask for Gearbest support with regards to orders not received, they will politely refer you to instructions on how to contact that seller. So then you have recreate another letter of enquiry giving dates, order number, product details and the problem for the reseller shop. In response from that store you can expect one of two things. 1/ a message, from someone with a poor command of the english language, to say they will investigate. 0r 2/ no response at all. This has happened to me many times.
So after a period of time you move to the next step, which is to go back to Gearbest support, recreate another letter of enquiry giving dates, order number, product details, the reseller and the problem. The response from Gearbest support this time is the condescending, “be patient” message and let us know how you get on over the coming months.
Currently for the 2020 year I’m only down six undelivered orders out of the 11 paid for.
I have outstanding orders from April 2020 to October 2020.
During the same period I have order items from AliExpress, Amazon, Readers etc… all goods arrive within a 2-3 week period… but with Gearbest expect delays of up to 8 mths, if they arrive at all.
Do I think Gearbest provide a good service? No.
Buyer beware!
Gearbest is wery good website, have many product and good price, i am very satisfied, only shipping time is too long.
I ordered many products from this store and they were all delivered without any problems.
When I ordered a product and it was not in stock, my money was returned in a few days.
Unreliable company. Unresponsive.
Ordered an item,
– never got an order confirmation
– never got an info that the item has been shipped
– never got the item
– never got an answer to my inquiries
– after 6 weeks I requested a refund from paypal which I got
– but never even one single email from gearbest
This was my first and last order from gearbest
Very good quality
I ordered a phone from Gearbest three weeks ago. It has not arrived, yet the payment was taken.
There is no record of the order and none of the contact methods are working. If i raise a ticket, i get an error 500 response
My Artillery Sidewinder X1 came way earlier than stated, even during covid time. And arivved perfectly without any damages. Very impressed!
BEST E COMMERCE SITE. I HAVE EVER USE. PRODUCT IS GREAT AND VALUABLE.
I always received the items I bought and the prices are very good
The experience of shopping on this site since 2015. During this time, about 80 orders were made, of which only 3 were issues that were resolved in communication with the seller.
Good prices and fast shipping. The items was exactly like in the pictures and description, and the quality was very good for the price. Very pleased overall and I definitely recommend it.
It was a great shopping experience with GearBest.
A loja tem ótimos produtos o site é de fácil utilização o que torna muito boa a experiencia de compra.
Nice shop.Usually fast shipping and very good prices
I ordered different products there and they always arrived, so far. Sometimes they get too much time but it’s ok. Prices are good and also the variety of products.
Estou muito satisfeito com minhas compras no site, já comprei vários produtos dos mais caros aos mais baratos e todos foram entregues em boa qualidade e dentro da data estimada para o prazo de entrega.
I have been buying on Gearbest for three years, a good assortment of goods, fast delivery, good service. Great site. I have been using it for a long time and am completely satisfied. Last order No. 19021300904015532792 was delivered intact and on time. High level feedback. In general, I am all satisfied, I recommend!
I ordered something, got no notice of shipping which made me nervous since I was getting close to the delivery date. I checked the order and it was more than a month delay. While possibly COVID-19 related, they should really have notified me… especially since they still had it listed on their web site with shipping only a couple of weeks.
I contacted them and was told it would ship in a few weeks. After waiting, I checked again and the shipping date is still 2 weeks away… although the item on the web site is again supposed to ship before that.
It all seems quite dodgy, and the communication is basically crap.
Reliable sellers, very low price, excellent quality of materials
ITS A GOOD SITE TO BUY THINGS BUT THEY SOMETIMES DONT DELIVER ON TIME AND ITS RISKY BECAZ THERE IS NO GUARANTEE FOR THE ITEM TO BE DELIVERED.
Worst business ethics and Customer Service
I have ordered stuff from Gearbest at least a dozen times and half of the time I have ordered from them I have had problems.
Main issues with Gearbest; They are dishonest, they don’t attempt to resolve any real issues like my account getting hacked,and they are terrible at communication and customer service.
On three or four occasions when I have placed an order with gearbest they didn’t send me one item from my order and never followed up with me. It takes them weeks to ship anything, even when paying for shipping and a tracking number, so by the time I know that they didn’t ship my whole order a month has gone by. This has happened on flash sale items as well. They have you pay for items and don’t send them and don’t bother to tell you that they didn’t send them. This is stealing and wouldn’t be acceptable here in the United States, but this Chinese company couldn’t care less. I have asked them on multiple occasions why they didn’t tell me and there was no apology, just broken English. The bottom line is they take your money and don’t send you the items you ordered unless you follow up.
Another dishonset thing about Gearbest is their product reviews. They have thousands of reviews for tons of items, but if you take the time to look at them the grand majority of they are repeats of reviews found at the top of the page or poorly worded reviews in English that are vague and generic. I have seen items with at least 20 reviews worded exactly the same way. This is not honest and is another example of how crappy this Chinese company is.
Gearbest also does not attempt to resolve issues such as hacking. Someone had used my account and ordered a flash drive that I had never viewed and it was addressed to some Spanish guy in South America. My pay pal is linked to my account. When I asked Gearbest to cancel the order, less than 6 hours after it had been placed because I just happened to check my account, they said they couldn’t because the item had already been shipped. They usually take 2-3 week to ship anything, how could it have shipped out in less than 6 hours? Also the status on the order didn’t say that it had been shipped until 2 weeks later. I informed the customer service rep of this as well and they still insisted that the item had shipped and that there was nothing they could do to resolve the issue. To be clear my account had been used by some guy in another country and Gearbest refused to do anything about it. This is not a secure website.
They are also the worst company I have ever dealt with when it comes to customer service. Every time I have had to message them about an item not being shipped or when they had shipped something to the wrong address they always take at least 1 day to reply to me. Typically communication takes weeks to resolve even simple problems because they take so long to respond. They also do not understand English. It also takes 3-4 message of repeating myself to get simple requests of them. I end up repeating myself over and over again because the people at Gearbest are too incompetent to do their job. I had one time when I had inquired about an item that had not shipped I had 4 different customer service reps ask me the same exact question on the same ticket. I would ask them why they didn’t read my first question or my other responses stating the same thing and then they would keep repeat the question.
I can’t say enough how terrible of a company this is. I could have easily written 10 times the amount that I wrote on this email if I went into detail about my issues with this company, but that would give me a huge headache and also be a huge waste of time. They are dishonest, incompetent and genuinely do not care about their customers. They are the worst company I have ever dealt with and I hope people see them for the scam that they are so that they can just disappear. This company is a huge pain in the butt and I wouldn’t waste my time ordering anything through them again. Don’t support this company, you will regret it.
Hello dear friends
I want to share my 5 years experience shopping from gearbest and i’m 100% satisfied the prices are very good the shipping and the delivery are too fast and the most important thing that is so secure with the full refund automatically when you dont receive the package with the lovely support
Thank you
gearbest is a very reliable store, I have always received the products in good condition, I bought since 2017 and it is one of the best pages to buy, the only thing I like is that there would be more variety in some products, in my case flashes or lenses
Good and safe website for all the products
Pendant très longtemps, j’ai recherché des écouteurs de qualité avant de tomber sur ce magasin. Même le prix ici est bon. J’ai décidé de commander et en moins de 2 semaines, la commande est venue. Les marchandises sont originales, je suis très satisfait de la qualité.
Check what you buy and you will not have any problems.
wenn man einmal ein problem mit einer bestellung hat, kann man einfach eine nachricht an den support schicken. nach 1-2 tagen erhält man eine antwort und es wird bestmöglich versucht, eine einfache lösung zu finden. dabei kann entweder das geld erstattet werden oder man bekommt eine neue sendung zugeschickt. bisher hatte ich noch keine enttäuschung und meine anliegen wurden sehr kulant geklärt! vielen dank!
Order No. 19012600979904056516
Gostei muito, óculos confortável e aparenta boa qualidade. Order Number :19032800954720499220 2019-03-28 22:59:59
I (from Europe) recommend this online store as its my favorite one for its affordable prices, fast shipment and good support.
Es mi tienda en linea favorita, todas las veces que he comprado los productos llegaron incluso antes de lo pensado, el post venta es lo máximo, las veces que he tenido algún problema me lo han resuelto y esa premisa de que el cliente es lo más importante lo tienen bien claro, la he usado con mis tarjetas de débito y con paypal y nunca he tenido problemas, las dudas me las responden muy rápido y creo personalmente que para el servicio que brindan es la pagina con los mejores precios. Recomendada 100%.
Gearbest is one of my favorite shops from china. They have great deals and coupons, what are really unmissable prices for goods. If the order have problems or warranty needed, the support always helpful and giving solution within 1-2 days.
I have made several orders from them and I am satisfied with the quality of products and Customer service support which always responds in timely manner and resolves eventual issue. My latest order consisted of Lexar 633X 64GB Micro SD Card and 2 in 1 USB 3.0 SD / TF Card Reader. I am very satisfied with this combination which is much faster than conventional USB 3.0 Stick.
Good prices and fast shipping.I get products almost every time at best price here The item was exactly like in the pictures and description, I definitely recommend it.
Good store with nice service and great prices
Feedback for Gearbest. 4 Stars of 5
Gearbest has proved to be my to-go ecommerce website and portal for all my shopping needs. Having been a regular user of Gearbest since the last 2 years, I have almost never been dissatisfied with the quality of service that is on offer. Even for certain orders that were not upto expectations, gearbest has always very kindly agreed to either offer a full refund or send in a new piece without any extra cost. Woudl recommend gearbest and their services to everyone.
Last Order 19072300944603068997, 23/07/2019 from HK warehouse
Product: Xiaomi Redmi Note 7
The best products at the lowest possible price.
The Gearbest store is very competitive, I couldn’t find better.
You only need to know how to look for discount codes and find the lowest price of all the other stores, always!
Its my very positive experience.
Shopping without problems and good customer support. I’ve been ordering items from Gearbest since 2017 and I’ve always been satisfied with their shop and costumer sevices. There is good support if you have any issue. You can pay via various methods, safe and quick.
I am using Gearbest for online shopping for about one year. You can find many good products at a cheaper price.
The shipping, on average, is about 2 weeks to my country. The online support is always available and very helpful. You can safely order products on Gearbest.
Amazin site, very good goodie, I made like 50+ purchases, and still going strong, Gearbest delivers whats promised, especially earphones from KZ manufacturer.
Good package, delivery on time, and very very good customer service.
Kudos Gearbest.
Last order 19070100908514324586 01/07/2019 21:32:28 of a Mi Band 4 by Xiaomi
I’ve been buying in GearBest for a couple of years, and I didn’t have any problem with the purchases. The estimated delivery times always have been met and the products are as described. The times I have contacted the customer service, they were excellent and solved the problem quickly. I recently ordered a bluetooth wireless gamepad (order number 19050300923807492270) and it arrived before the estimated delivery time and it works great. I strongly recommend GearBest!
Gearbest is one of the best sites for purchases based on quality / price and with excellent customer support! Highly recommended
Gearbest hosts 3rd party merchants and sells products in its own name. Obviously control is higher on what it does itself.
19090800909012xxxxxx was for two block construction toys from a merchant.
The store is not responsible for additional fees in our countries. This is the customs policy of every country in which we live.
Excellent store, I buy for years, the last order made was the 29/01/19 nr19012800931005431702, nickname dany
Hi. Many Chinese stores only at the beginning of their work make a good pricing policy. But in this store I have been buying for a long time and the prices and work of the support service make me happy. They always have sales, and you can always find something for yourself.
Last Order 19062400949403096926, 24/06/2019
It has been good to my experience with Gearbest.
The experience of shopping on this site since 2015. During this time, about 80 orders were made, of which only 3 were issues that were resolved in communication with the seller.
Good prices and fast shipping. The items was exactly like in the pictures and description, and the quality was very good for the price. Very pleased overall and I definitely recommend it.
It was a great shopping experience with GearBest.
Great store with great prices, at the moment there is little you can buy, prices are not satisfied
I bought several block construction toys from 3rd party sellers and a few technical gadgets, some of them from Gearbest directly.
19092800909002xxxxxx was for a construction car. It was sold by a reseller but then out of stock. Waited for 3 months, then cancelled order via support.
Had initially a good experience but then had four consecutive items not delivered. I’m a patient person but after a couple of months wait nothing materialised. One item posted as delivered, no, one item refunded to a Gearbest wallet so I can only spend the money on their site and two items not shipped out. Don’t know what happened to this company after such a good run of purchases. Don’t waste your money on this site.
Hello everybody!!!
I think that gearbest is best site in the world. it is reliable,safe ad legit. they have best prices on proucts!!!
The experience is good so far, but it can definitely be worked on !!
The products are cheap, of great quality. I have recommended it to many of my friends as well.
Suggestion – If you are choosing free shipping , do take insurance. Also, have some patience for delivery. Using fast shipping with tracking will definitely bother the pocket (value for money), if the order is not bulk.
The customer care is always there to handle queries and resolve any issue if any !!!
It is great site with good prices and sometimes with very fast shipping to Europe. Customer services respond fast and resolve problems. And finally, they accept PayPal which is good point for trusting payments.
My order number – 19080800951505425814 (Baseus Mini Car Charger). The goods received quickly. The price was lower for this item. Everything came in its original packaging. High quality. Overall, I recommend this store.
O produto atendeu as minhas expectativas, entrega rápida para o Brasil, qualidade no serviço. Order number: 19112600971513123471
I have been shopping on Gearbest regularly for many years. I’ve never had problems of any kind.
I have now made dozens and dozens of purchases: smartphones, PC components and every kind of gadget possible. Never a problem with their products. Always precise and accurate packaging; I have never received products damaged during transport. Average shipping times (considering the origin).
I have recommended it to all my friends and relatives; all of them remained fully satisfied.
Last order number: # 19050500929713367529
Order no.: 19070800927807243287, Date 08/07/2019 ,D.Lahcen. Gearbest it is a very cool website for shopping with all comfort and assurance. I bought (xiaomi pro 300m 2.4Ghz wifi amplifier) and it arrived quickly and with a tracking number and covered very well. I’m really happy from my experience with gearbest.
Great site. Always the goods arrive on time. What I ordered and without marriage. My favorite and best store!
Ordered some masks from Gearbest and not only did the delivery take a month but turned out to be a knockoff of an authentic Korean brand. It charged more for these masks claiming they were “Korean made”, shipped from the “USA.” My order was actually shipped from a China warehouse and there’s even a typo/misspelling on the packaging the masks were in. If you can read Korean you’d recognize it right away, especially when compared to the packaging of the authentic Korean brand it tried to copy.
Very trustworthy store, I already bought a lot in it, today I buy less because I find other cheaper suppliers
What you order is what you get at a descent price in withing 2-3 weeks from the time ordered. Best delivery time was 9 days from the day i ordered to the day i received it, i live in Europe and the warehouse was in Singapore.
Placed several orders for racing drone parts and other electronics, 3D printers and smartphones.
Great discounts for MI products, from smartphones to electric bikes.
Special coupons are always available and flash deals every week.
Support is very accurate and user oriented.
Shipping is good for packaging and delivery speed. Just chose the right one during the checkout.
Higly recommended site!
Ordered a Samsung micro SD (id: 19012500940403009281) on the 25th of January this year (2019) thanks to an email I received with a special price. It was indeed lower than an amazon offer that was happening in those same days.
I read several reviews saying that the availability isn’t correct on the website, I disagree as I’ve never experienced that issue. If an item is not in stock it’s written clearly, with an indicative date as when it will be probably restocked, but it explicitely says that it’s an esteemed date.
The shipping is from China, so the duration varies a lot by the usual dates (11/11, christmas, new year, etc etc).
The fact that you have to use PayPal is a plus for me, not a con.
minha ordem 18123100920014147366
loja super segura recomendo ,são super sérios e fazem um bom trabalho , comprei uma mi band 3 dia 31/12/2018 porem não peguei um frete expresso ela chegou 14/03/2019 só que ela estava apagando o
visor sozinha , a loja pediu que eu mandasse foto ou vídeo (mais informações ) , eu mandei fotos e videos a loja analisou e me reembolsou ,por isso que eu continuo comprando com eles por que sei que é uma loja séria .
Eu já fiz diversas compras no Gearbest. Recomendo o site, pois é confiavel, os produtos são de qualidade e a relação de CUSTO X BENEFICIO vale muito a pena. Fica o destaque para os envios gratuitos. Possui um grande variedades de produtos de todos os tipos e para todos os gostos.Vale muito a pena para quem quer apenas comprar, presentear como também para aqueles que querem revender.
I always buy from this store and I never had problems.
Excelente tienda en linea, de las mejores que he usado. Si bien ya no tienen muchas promociones, las que tienen disponibles son muy buenas, ademas de contar con algunas que estan un poco ocultas que son excelentes.
Los envios a México han subido de precio pero siguen siendo buenos, al comprar mas productos se reduce el costo del envio y hasta puede ser gratis.
Recomiendo la tienda ampliamente por su seguridad, variedad de productos y su excelente equipo de soporte.
Order No. 19081900992911107428.
I am so happy with this vintage backpack purchase. Gearbest is the best platform for buying both qualitative and cheap products. Thank you so much. I highly recommend it and will buy again.
Promised a partial refund ? because the Xiaomi Amazfit Stratos developed a screen fault at 7 months, a refund that takes only 48hrs. They say my Paypal is blocked it is not, confirmed by Paypal today.
Gearbest deceive you into thinking you may receive a refund when they have no intention
Despite several emails six weeks on still no refund. Gearbest warranty is worthless . The watch has now refused to recharge so don’t expect anymore than 7 to 8 months from a Xiaomi Amazfit Stratos .
Gearbest are riding on the good reputation many Chinese firms have spent years developing. Interestingly on this site I see that 20% of reviews are 1 star which certainly flags up huge problems
Llevo comprando muchos años en gearbest y estoy muy contento, tanto por envíos rápidos, buen seguimiento
Aduanas pagadas y un servicio de atención al cliente envidiable
Order No 19050200992912564838
The drone i bought was so light and sick!! Although i do not know how to fly drones, this thing is incredible. And cheap! Both qualitative and cheap! An excellent buying experience on Gearbest.
Thanks!
Proofed web-shop of electronic gadgets
Really great and fast service. There is extremely wide range of electronic gadgets you can ever dream of.
Also I would like that support is working really well, I had to contact them once to track the lost postage and got helpful and fast response!
Well done!
Always a flawless shopping experience. Even to buy expensive items as tablets, smartphones, laptops, etc. In my last order N° 19070200959504327027 , I’ve bought a bunch of things from electronic gadgets to kitchen equipment. I am very satisfied with the purchased product. Thank You !
I’ve ordered various items on Gearbest many times, from a few dollars to almost one thousand dollars. And I can say with confidence that you can order on this site and recommend it.
I would not hesitate to recommend Gearbest. From the orders I made so far I never had a problem. The customer support has been pretty helpful. I bought a Neje laser engraver and the laser unit failed after a short time. The support managed to ship a replacement unit for no charge as part of the warranty. when my order got delayed due to stock shortage I was ofered points and also an option to choose a different product.
I feel that within reason I can rely on Gearbest to deliver on their promises.
The shipping time is lengthy sometimes, but that is to be expected and pretty common from goods from Asia.
A loja tem ótimos produtos o site é de fácil utilização o que torna muito boa a experiencia de compra. Os produtos chegam bem embalado o que é muito bom por conta do transporte e para que cheguem funcionando.
My favorite shop ever!
I ordered face masks on May 4, 2020 and as of this date have never received them or receieved any email from them, I tried contacting them with a phone number I found and it rings once and then says goodbye. I could not even got in with setting up and account for my order, This is not a good place to buy anything. No customer service is even available. My concerns is they have my credit card info and I do not trust them with my info. Do not purchase from them.
I really recommend the store
One of the best in China
reliable prices,
good service,
PayPal payments
european warehouses
I have spent approx. $150.00 for the KN95 mask with valve. The straps are pulling off the mask (some as soon as you put it on, others after about 2 hrs. of use.) I have very patiently been working with the “support tickets” process on the website. Gearbest directs you to the actual store (However, I bought my mask from Gearbest not Life-Time Store or Niche Alerts Store.) The store won’t resolve it and now Geearbest has cleared all the history of the tickets that have been going on for 3 weeks now. They have TERRIBLE customer service and POOR PRODUCTS
I have always received all items ordered since 3 years (smartphones, accessories and toys) waiting only 10-20 days for delivery. With other China eShops I must wait much more (30-60 days). Good and quick customer support.
I ordered my first bt earphones from Gearbest..they are from xiaomi..
I’ve looked on the internet for price..
And found banggood n Aliexpress rathen expensive than Gearbest..
Got them on awesome deal.. and delivery service is great too
I would recommend the site due to its pros. The cons are not that disruptive (unless you need an item ASAP). Pros definitely outweigh cons.
It’s hard not to call GearBest the best store to buy electronics. I have been their client for several years and I can safely recommend them.
As with electronics, there may always be a problem for the manufacturer’s reasons, but GearBest is always up to the task and helps its customer. With any problem you can always count on the support of their professional service office.
Guys i see that many complains for the slow shipping time. I buy products from China the last 5 years and be sure that the average shipping time with Gearbest is a lot quicker than other china sites (like ebay). I am very happy with my overall experience.
The proof that I have confidence in this site is that I have already made more than 50 transactions. Always without any problem.
It has delivery options for all tastes. From the cheapest (which takes longer) to the more expensive (faster).
Customer service is exemplary.
My order number was the 19060800994317075073 (Redmi Go ) the product arrived in about 3 weeks from the moment of purchase. The packaging conditions were excellent
Order No 19081900992911107428. I am so happy for buying this vintage backpack. It arrived safely and on time. Gearbest is one of the best platforms to buy things and i highly recommend it. I will buy again and again.
Gearbest is very good website to buy everything: clothes, appliances, consumer electronics, …
Fiz a compra de 06 KingWear KW88 3G Smartwatch Phone.
Para nao ser taxado fiz comprar separadas.
W1711111024105298
W1711111021058597
W1711111008141371
W1711110919211019
W1711110915170292
O produto chegou em perfeitas condições, muito bem embalado, e o prazo de entrega apra o Brasil esta de acordo com o estabelecido pela entrega do Gearbest
Pros: Otimo smartwatch, compativel IOS e Android.
Contra: Bateria dura muito pouco
Ripoff
I have been buing many things from Gearbest for about 5 years, mainly electronic products (such as gadgets, e-cigaretes stuff, TV Boxes, smart phones, children toys) and a few other thins as well. This Webshop has enormously variety of products and prices are also competitive compared to other similar web stores.
If you are a buyer from Europe, use EU Priority line shipping for more expensive products, this is tax free shipping, and for cheaper items it is enough to use Belgium registered mail and never pay any tax.
The custommer support is truly fantastic and among the best I’ve experienced. Whatever problem you have you can easily open the ticket (case) and say what bothers you and (in most cases) the problem will be solved to the satisfaction of the customer.
Sometimes they have issues with the availability of some products and the long time waiting for restock, however, this is always indicated at an approximate time when the product will actually ship, so carefully read the part under the price “Ship between (and the date) – this can save you unnecessary waiting…
If you have any questions or complaints, you can get an answer in a few seconds through Messinger…
Recently I had a problem with damaged wifi receiver on Android TV Box, problem couldn’t be solved and Gearbest offer me a full refund and I could choose a refund solution, to send me the same product again, to return my money to Gearbest wallet so I can to choose something else myself or to return my money to the original payment account …, isn’t that brilliant…, and I can keep the damaged product – I do not need to send it back…!!!
This reassurance that the problem, if it ever comes up, will always be resolved – it still holds me as a loyal customer at Gearbest…
In general I am entirely satisfied customer. Gearbest never let me down and I never needed to open a Paypal dispute…, never…
It is a safe shop and trustworthy.
My recommendation…
Sito molto affidabile e pieno di offerte vantaggiose.
In alcuni periodi ci sono prezzi molto bassi e a volte spedizioni gratuite, ma comunque sempre accettabili.
Le consegne su questo sito, arrivano in 14-21 giorni, è considerata abbastanza rapido,tranne quando arrivano direttamente dalla Cina, ma c’è sempre scritto. Di solito il pacchetto viene fornito con un numero di tracciamento, il pacchetto arriva imballato in modo sicuro, prezzo conveniente rispetto ai prezzi di mercato.
Order number:19112600971513123471
I love shopping of gearbest.com. Its one of my best sites that I use almost every day. Support is helpful, and prices are very cheap in my opinion
I have been buing many things from Gearbest for more than 4 years now. I have bought mainly electronic products (such as gadgets, cameras, even laptop) and a few clothes as well. The main advantage of this shop is their huge variety of products. Their prices are also quite good.
The custommer support is always very nice. I always managed to solve problems when I had.
Lately however they have issues with the availability of some products and the long waiting time for restock, so be careful to make sure that what you order is actually available before placing the order.
In general I am quite satisfied. It is a safe shop and trustworthy. Just fix these problems that I mentioned before and you will become even better.
Hello, i made more than 30 orders on Gearbest in the last 3 years. It was everything OK. 1 time the packet lost on the way, i ask gearbest and they send it again, and arrived soon. The Priority line delivery mode is very good to Europe, because it is 100% VAT free!
GearBest customer service is one of the most reliable that I ever found: anytime I had a problem, that it could be regarding an order, a question or a product problem, they always ansewerd me giving to me always a solution.
The product that I ordered through years were always perfect, never opened a package with item broken or damaged.
Delivery time can be a problem if you need your product in hurry. There are more shipping methods that can delivery your order into one week (it depends on where you live), but is impossible have your order in few days, but this isn’t a problem if you don’t need it in hurry.
Also, even prices are low, aren’t the lower on the web, but are compensated by good customer service.
Ordered from them Roborock S5 Max on a Black Friday Sale. Paid around 400 EUR for the device only to find out about a MONTH later that I still need to pay custom fees (around 65 EUR!!!) because the item was shipped to Europe from China… This extra cost was not explicitly mentioned when the purchase was made.
Gearbest is a great place to order stuff. All items that I ordered (around 30 in the last year) got here in Romania fast and in great condition. Also their support was always helpful resolved my issues fast.
The site web is so fluid, you can use the app for more simplicity , a large gamme of goods are proposed
from my first order (0.99 €) to my best one i don’t face any REAL issue like defective goods, not what i ordered, not the color, a bad quality or any others thing , they do a GOOD job for real and you can choose the payment and shipping methods i prefer to exchange my point against the shipping price ☺️, yes you earn points every time you order goods or leave a review with a photo or video, many others option are so excellent and offered to you for continue shopping in safe and…….. I can’t tell you more because GearBest mailed me just now, they say that my favorite items are on promotion sorry I’m going to get a check and shop for what I like
See you on REVIEWS
A great place for purchases!
Hello! My name is Артём Чуйков and I became a customer on gearbest Nov 05, 2017 and at the moment I have already made 25 orders! All orders delievered no more than 1 month (in rare cases might be more than 1 month)!
There are many interesting products on gearbest that are very profitable in flash sales and discounts, and also has an interesting system GP points of discounts that help to save money when you purchase of the goods!
Also the technical support can quickly answer all the questions that i’m asking!
I advise you to make purchases on gearbest, you will be satisfied – I guarantee!
My most recent order (from 03/05/2019) with Order number: 19050300995901540914 is “Tanix TX6 Mini TV Box Android 9.0” – i am bought this because GB is the best price from other internet stores.
Very high quality store, I am satisfied!
Good prices and fast shipping. The items was exactly like in the pictures and description, and the very good quality.
I definitely recommend it.
Order no.: 19071300936508584258, Date 08/07/2019 , Maurice Putinas(Putinas123)
Gearbest it is a very nice and cheap website for shopping with all comfort and assurance. I bought Magnets and it arrived quickly and with a tracking number and covered very well. I’m really happy from my experience with gearbest.
I bought a few times on gearbest. Mainly the items arrived in about 2 weeks. Sometimes it is hard to get help, but it really depends on the advisor.
All in all you receive good items for a very cheap price, however you have to wait a few days.
Gearbest is one of the product sales best websites. Product quality is very good, customer service always respond quickly and accurately. Excellent seller I recommend.
Order No 19060300992916060515. I bought this fantastic mosquito killer form Gearbest. Guess what? It works! Super silent and mosquitos are gone. It works as a night LED too. Thanks Gearbest you are the best! Highly recommended.
A good place when it comes to save money and purchase good quality items. Every time I bought something was a satisfaction because they have always some discount on what you are searching for.
They have also a good support center that is efficient, kind and rapid.
it’s almost two years I’ve started to buy on GearBest, and with a quite large amount of orders (from cheap gadgets to more expensive novelties) I’m truly satisfied about all of them, no exception.
whenever someone suggest me a new Chinese website for shopping I’m always a little concerned about the usual stuff such as fake informations, fake goods, fake promises, with Gearbest I’ve never experienced a problem (till now) the product pages are well written and rich of informations, delivery times have always been met (with the exception of a few cases related to strikes or weather conditions) and even In those rare case I needed assistance I’ve always found a good listener (maybe a little slow) with a response to all of my doubts.
so, after a bunch of purchases I can honestly say that I’m surprised about how well this shop is doing.
I purchased a Hubsan Zino from Gearbest back at the beginning of October at a great price. The item had not shipped yet and I asked customer service when it would ship. They stated it was not in stock but would be in stock and ship in 5 days. This pattern continued with multiple empty promises until today they stated it would not be in stock until the end of November. They keep pushing the date and now it looks like including shipping it will take at minimum 1/4 of a year.
Now they claim processing a refund will take 5 days (seems to be a common response)
Shady and dishonest sales and bait and switch. I would not recommend them to anyone.