Jem Jem Reviews 2020

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6.8 Total Score
Summary

Overall, JemJem is a legit website that sells refurbished Apple products and much more. JemJem is one of the largest sellers of refurbished apple products. There are also, a lot of gadgets that you can get here at affordable price range as well. They are a Google certified trusted store, which means they have a strict verification process on all orders. They offer ground shipping for $1.99 and 30-day money back guarantee.

6.8Expert Score
Is JemJem Legit & Safe?
7
Is JemJem Reliable?
6
JemJem Guarantee
8
JemJem Prices
8.5
JemJem Hidden Fees
6
JemJem.com Shipping Cost
7
JemJem.com Shipping Delivery
6.5
JemJem.com Help & Support
5.5
5.7User's score
Is JemJem.com Legit & Safe?
6
Is JemJem.com Reliable?
6
JemJem.com Guarantee
6
JemJem.com Prices
8
JemJem.com Hidden Fees
6
JemJem.com Shipping Cost
7
JemJem.com Shipping Delivery
6.6
JemJem.com Help & Support
6
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Pros: Jem Jem Review

Being a certified trusted store by Google, the website JemJem ensures that all of their consumers get the best security measures when they choose to shop through their platform. They are enforcing a strict verification process for all of the orders that are made through them. Their website also makes use of Secure Sock Layer software as well as Norton Shopping Guarantee to maximize security for all users. You are going to thank this JemJem review after you have seen and experienced just how serious this website is about when it comes to security.

  • Free Shipping
  • 30 Day Guarantee
  • 90 Day Warranty
  • Safe & Secure Website
  • Track All Orders

Cons: Jem Jem Review

Unless the product is damaged due to an error on the part of the company, JemJem will not be held responsible for compensating people for the shipping charges that they incur when sending back items to them. This is because they believe that this is going to be the responsibility of the person who wishes to return an item for a refund or wants to exchange them for something else. You will want to keep this in mind in order to avoid any confusion or frustrations after you have bought items from the online store.

  • Some Products are Refurbished
  • Complaints of Some Products Not Working

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10 Comments
Show all Most Helpful Highest Rating Lowest Rating Add your review
  1. Man i was super upset with my order. It was late and i could not even activate it. Since it was reported lost or stolen. 500 dollar paper weight. I couldn’t believe it.

  2. 5
    Is JemJem.com Legit & Safe?
    100
    Is JemJem.com Reliable?
    100
    JemJem.com Guarantee
    100
    JemJem.com Prices
    100
    JemJem.com Hidden Fees
    100
    JemJem.com Shipping Cost
    100
    JemJem.com Shipping Delivery
    100
    JemJem.com Help & Support
    100

    I bought iPhone 7 a month before from them. It feels like a brand new mobile. It has been a month of using it and I really got what I wanted. I was scared to try refurbished initially, but now I am really satisfied and happy with what I’ve got.

    Helpful(1) Unhelpful(0)You have already voted this
  3. Jem Jem. Is a criminal organization, they should be removed and shut down and disassociated with any Apple product.

  4. 5
    Is JemJem.com Legit & Safe?
    100
    Is JemJem.com Reliable?
    100
    JemJem.com Guarantee
    100
    JemJem.com Prices
    100
    JemJem.com Hidden Fees
    100
    JemJem.com Shipping Cost
    100
    JemJem.com Shipping Delivery
    100
    JemJem.com Help & Support
    100

    They do good customer service when they are available.

    + PROS: Love their product line. They seem to have most available than anyone.
    - CONS: Customer service is good but has short period of time. Only open Mon thru Fri till 3PM PST.
    Helpful(0) Unhelpful(0)You have already voted this
  5. 0.5
    Is JemJem.com Legit & Safe?
    0
    Is JemJem.com Reliable?
    0
    JemJem.com Guarantee
    0
    JemJem.com Prices
    0
    JemJem.com Hidden Fees
    0
    JemJem.com Shipping Cost
    50
    JemJem.com Shipping Delivery
    30
    JemJem.com Help & Support
    0

    I bought a refurbished MacBook Air in july for my grand daughter for Christmas. I just unpack it this week. The Mac wouldn’t work. I called Jensen and told them it didn’t work. The supervisor told me there was nothing they could do since I purchased it in July even though you could certainly tell if the Mac had been used. In other words, it didn’t work when they shipped it, they scammed me!!! Now I have to pay to fix it if it can be fixed. Take my advice and do yourself a favor, stay away from this company, they do not stand behind their product.

    + PROS: None
    - CONS: Inferior products which they don’t stand behind
    Helpful(0) Unhelpful(0)You have already voted this
  6. 5
    Is JemJem.com Legit & Safe?
    100
    Is JemJem.com Reliable?
    100
    JemJem.com Guarantee
    100
    JemJem.com Prices
    100
    JemJem.com Hidden Fees
    100
    JemJem.com Shipping Cost
    100
    JemJem.com Shipping Delivery
    100
    JemJem.com Help & Support
    100

    Overall great experiences. Price is good. Shippping was fast.

    + PROS: Price, free shipping
    - CONS: Nothing!
    Helpful(0) Unhelpful(0)You have already voted this
  7. I bought few ipads for my kids there. One order had issue with the screen after a week or so. I couldn’t get a hold of them over the phone,(I called on weekend), so I emailed them. Got reply back on Monday and they apologized they only open from Monday thru Friday till 3PM PST for customer support. I called to check up on my returns after I shipped the item back on Weds right around noon. Someone name Jordan answered the phone right away. Helped me to track and got my return exchanged to working unit right away. Overall it was good for me.

  8. Pre-owned items purchased through Best Buy come from Jem Jem and are garbage!!! Jem Jem will lose the original items you send in for repair and replace it what they deem to be an “equivalent.” Then, Best Buy will make you continue to pay on your Best Buy credit card account and refuse to refund due to serial numbers not matching the original item. Scam alert!!!

  9. 0.6
    Is JemJem.com Legit & Safe?
    0
    Is JemJem.com Reliable?
    0
    JemJem.com Guarantee
    0
    JemJem.com Prices
    100
    JemJem.com Hidden Fees
    0
    JemJem.com Shipping Cost
    0
    JemJem.com Shipping Delivery
    0
    JemJem.com Help & Support
    0

    Jem Jem you cancelled out my order without letting me know, amazon said you sent 2 emails but I never received them.took awhile but I found out you cancelled out my order because I needed 14 dollars more. Well I also had an amazon charge card too so you could have put it on there but now I am out 2 presents for my grandkids for Christmas thanks a lot. This wax my first time ordering. Not sure if I’ll order again from you!!!

    - CONS: Not sure if I will be ordering from this company again since it was my first order and I am so disappointed with them
    Helpful(0) Unhelpful(0)You have already voted this
  10. I purchased a “refurbished” Apple iPad 2; it will not boot – the screen turns yellow. I am assuming they did not verify the quality of their work prior to shipping. When I called, a recording stated to wait for the next available operator. After a minute, another recording stated to leave a message at the sound of the beep and guess what- no beep.Am waiting to hear back via email. 2 star rating only because the time from placing order to delivery was short.

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