Quill Reviews 2020
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Pros: Quill Review
The website Quill.com is well-known for providing top brands for office supplies, cleaning supplies, furniture, and more.
Quill has a family of brands they work where:
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- prices for supplies are priced less they say than national brands
- their supplies are backed with a lifetime warranty
Many of the Quill.com reviews have praised how they offer regular discounts and coupons.
The company Quill currently has an A+ rating with the BBB.org (Better Business Bureau)
Here are some common positives found with Quill reviews:
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- Quality office supplies at discounted prices
- 30 Day Full Refund Policy
- A+ BBB Rating
- Quill offers up to 60% on limited deals
Cons: Quill Review
There are some customers however who have mentioned in their Quill reviews how the company has treated them when they had issues.
Most of the complainants were unhappy at how their customer team handled their problems.
You should be aware of this to understand how the company works before you decide on buying from Quill.com.
Here are some common negatives found with Quill reviews:
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- Poor customer service
- Some items are cheaper elsewhere
- Slower shipping times on certain items
Top Quill Review Videos
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About Quill
The website Quill.com is a trusted partner when it comes to providing office supplies, printer inks, furniture, workwear, and much more.
They offer free shipping on orders above $45, 30-day guarantee, and lifetime warranty of supplies.
You can also take advantage of free online returns as long as you log these into their website.
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Please leave your Quill.com review, feedback, or comments below. Thank you!
Dealing with Quill has cost us extra money and time I wish I was putting towards our nonprofit’s mission.
I’ve sent multiple emails trying to get our membership cancelled, and finally got a notice saying they would take our [heavily COVID impacted] nonprofit to collections for their $70 annual membership fee. The “deals” and “coupons” weren’t worth it. Stay away.
If you’re going to use an online store to buy supplies for convenience and low prices, use one that’s actually cheaper. I did the math once, and an order that would have cost us $250 on another major online retailer would have costed closer to $400 on Quill – and yes, that’s with all of the discounts and coupons I could apply.
Salespeople on the phone have been pushy far beyond politeness, tone-deaf, and don’t like to hear “no” or “I don’t need those supplies right now.” We are a nonprofit that suffered major losses and very long closures due to COVID. During one of their [many] calls here, I explained we weren’t using much in office supplies since we had been closed and would be for some months yet, and our income wasn’t present anymore. Their response was to try and talk us into buying expensive and massive bulk amounts of cleaning supplies for a 2 person office that was closed.
Their “deals” and coupons have so many restrictions and tricks – nothing automatically applied except for paper, require digital clipping, adding to a clipboard, and applying to an order (but not too many to an order, and the value can’t stack!) An example of the deals and coupons they offer? “FREE Two Packages Hand Sanitizing Wipes when you spend $99 –
$35 off when you spend $199 – FREE Golf Mug & Pen Set when you spend $99.”
(Remember, these can’t stack value, so you’d need to spend $400 to get the novelty mug, two packages of hand wipes, and $35 off.)
Not worth the higher prices, not worth the constant hassling and pushy salespeople, not worth the potential collections & credit issues.
Again, my experiences have been negative and dealing with Quill has cost us extra money and time I could be putting towards our mission.
If you’ve got the extra money to spend on buying supplies through Quill, spend it locally instead or put it towards a recovering nonprofit.
Been buying from Quill for over 25 years, and found them always to be helpful, prompt in delivery (before all these companies had the ability to deliver overnight. I can’t figure what these folks are talking about.
Terrible company and terrible sales agents that continually bother you at the door even with a no solicit sign at eye level.
I would like to post this review of Quill office company and let everyone including Quill know of my utter and complete disgust with the company because of their continued intrusive office calls in person to my office and then harassing me and my staff for orders when we have repeatedly told them to do not enter my office location. This harassment has continued for over an year even after my polite request to the sales agent to put me on the do not enter list. I will never buy Quill office products. Matt Lohoefer Owner Matt Lohoefer Insurance.
Do not recommend
Hi I’m a hairstylist with a private suite. Today 2 of your reps came in our salon. We are under strict rules. Only clients with an appt are welcome. They tapped on my Closed door then opened it before I could respond. One guy pulled his mask down to talk to me. They Both wanted to come in my room. I said no because we are under strict rules. It’s a 500.00 fine if you do not wear a mask and get caught, and only one person with an appt can come in my suite. Stop Soliting during this time!!
Their prices are not that great. I can beat most of them online with amazon or at Sam’s Club. I enrolled in a supposed discount program that cost $99 thinking it would save us money. That only brought prices down to where they were competitive with others so it didn’t save me anything. I asked about canceling and they are going to take the alleged savings I got (which really only brought the prices down to the level of everyone else) out of the $99 and only refund the difference. So, I actually paid more for those items than I would have elsewhere. It’s not a good deal. I won’t be buying anything else from them. Can do as well or better at Office Depot, Amazon, and Sam’s.
Garbage company. They allow anyone off the street to open an account without verifying their information before granting a credit line. If you want to get away without paying for office supplies, just give them a random business name (should be legit) and tell them you work for that company. They will open a line of credit for you, without even checking if you are authorized to purchase on the behalf of said company.
Don’t do this is you like the owner of that company as they will inevitably go after him/her for the payment.
Unprofessional. They don’t verify information. Their customer service is always apologetic but there’s nothing they can do to fix their mistakes.