Appliances Connection Reviews 2020
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Almost all kinds of appliances can be found at the website AppliancesConnection at this time. They have served thousands of satisfied customers already and are a reputable source for such appliances that you need. Categories that they cater to include laundry, cooking, dishwashing, plumbing, home furnishings and much more. You can even do a search through their website to find the appliances that you are looking for. With that being said, why don’t you continue to read the Appliances Connection review that has been provided for you?
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- No Sales Tax
- Final Sale Items Are Non-Refundable
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Worse experience I have ever had buying a appliance! Ordered a side by side refrigerator. Took almost 2 months to get it. Arrived dented on all 4 sides. I was told I could ship it back for a full refund. Shipping is at my expense. California to New Jersey at almost 2 dollars a pound. They were rude to me and acted like I did something wrong and was trying to get away with something. They offered to replace the doors which took another 2 months to get. Doors are still sitting in the garage. There’s more but this is the basic story.
Purchased most expensive washer and dryer set.
Salesperson did not advise on additional costs involved with shipping and installation (no power cord!).
Shipping was heavily delayed and impossible to predict (unreasonably long delay).
Canceled washer order.
Product arrived damaged and non-functioning (water stains on back and bent frame).
Company has advised me to return on my own or exercise my warranty with the manufacturer. They simply do not care and are uncooperative.
Appliances Connection failed on all fronts. They are connected with Goedeker’s, so do your research.
I am trying to order 3 items. 2 items are out of stock but they say the third item is in stock. I have asked them to ship the item in stock but the Customer Service is terrible. The Ticketing System has given one reply and then got bored so silence. When I call, all I get back is a call back message
My order was placed in early-February, the agreed upon delivery date was late-May. 2 days before the delivery date I received an email stating the item wouldn’t ship until mid-September. Meanwhile, the website shows earliest availability for the same item in July. What’s going on here?
I spoke to an obnoxious customer service rep named “Rickeisha.” Repulsive pseudo-English dialect aside, this creature was hostile and combative. It’s solution was “too bad, if you don’t like it then you can cancel your order, I do not care.” This was followed by a hang-up.
This company is a fly-by-night third world cesspool operation of ineptitude and stupidity. Look somewhere else for your merchandise.
Terrible customer service, I bought a $2k couch WITH warranty and when I took it out of the box one of the seats came with no legs to adjust height to balance it so it went up and down like a see saw (my 3 year old plays with it) then the arm came off that same chair.
I reported it in June, bought in May. Neither warranty nor retailer – Appliance connection has done anything to resolve the issue. I sent pictures, a guy came out then they have the audacity to say find a local place to fix it and send us the invoice. WERE IN THE MIDDLE OF A PANDEMIC NOR DO I HAVE A TRUCK AND IM DISABLED.
I mentioned all of this and to please just send a new unit because I am not going out to do that, still going back and forth they respond every 2-3 weeks when they feel like it and I have to constantly follow up. ana.b@ appliancesconnection.com and elizabeth@ appliancesconnection.com are terrible customer service – I work at one of the best customer service organizations in any industry so I have a high bar to meet but regardless the going back and forth with ME following up was not appreciate AT ALL.
Ana mentioned unit cost $300 so ill have to come out of pocket another $300 on top of the $2k that I just spend on a “NEW “ couch then she offered a discount of $150 and NOW she came with you have a 5 year warranty call them. – Simply that, no explanation no nothing. I wish I could attach the thread to show you how much back and forth we’ve been going since June.
It just boggles my mind how terrible people could be this will not be the last hear from me. I will be leaving reviews all over their site, calling higher up management and more.
Only leaving 1 star because it requires me too, I really wanted to order more things from their site but they definitely lost a customer and will lose more after I leave this review on EVERYTHING.
Shamelessly blaming their “in stock” fraud on covid.